Shipping & Delivery


Delivery

All orders are shipped using National shipping with tracking, flat fee of 10 EUR within EU, outside EU 15 EUR.

Most orders will be dispatched within 3 - 21 working days (depending in the item is made to order), subject to credit clearance, address verification and availability of items. We will contact you if there is a delay or if items are out of stock.

All orders will be shipped on a DDU (Delivery Duties Unpaid) basis. This means that any duties and taxes incurred in the country of destination are the responsibility of the customer. If you for any reason refuse delivery you will still be charged for the duties and taxes. Your item will be returned to us and you will be directly charged for the unpaid duties and taxes along with the additional shipping costs.

We ask that all parcels are signed for in person. Some countries allow consignees to authorize parcels to be left unattended (eg. Outside the delivery address), however we strongly advise against this. Consignees that authorize this form of delivery do so at their own risk. Marietmentaal.com can then be held responsible for lost/stolen parcels.